You Can't Take AI to Court: Why Compliance Still Needs Humans
with Tim Golden, founder of Compliance Scorecard. Governance platform built for managed service providers (MSPs), after 25 years running a 100% federal-government MSP
Tim Golden ran a 100% federal-government MSP for 25 years and did it with almost no tools. He kept giving away two days a week of compliance work for free until it had to become a product, and that product is Compliance Scorecard, a governance platform built for MSPs. His line on the artificial intelligence (AI) era is the whole thesis: you can't take AI to court, you have to take a person.
We also get into the $89 price and why it stays there, why he won't pay for ads of any kind, and what a raise actually buys once money starts going out the door. He walks through Cybersecurity Maturity Model Certification (CMMC) in plain English, close to 50 MSPs taken through it and seven perfect 110s, and where the business sits now: profitable, beating its monthly goal every month since September.
What we cover
- 25 years running a 100% federal MSP with almost no tools
- Giving away two days a week for free until it had to become a product
- Lead generation with zero paid ads: community, referrals, and showing up
- “AI suggests, humans approve” and who answers when auditors come knocking
- The $89 pricing bet, and why he won't chase enterprise
- CMMC in plain English: close to 50 MSPs walked through it, seven perfect 110s
- What a raise actually buys: “poof, a million dollars goes quick”
- Profitable and beating monthly goals every month since September
What's inside
- 00:00 Cold Open & Intro
- 01:21 Origin: 100% Federal MSP
- 02:57 Why He Built the Platform
- 04:11 Leads, Community & No Ads
- 10:53 AI Suggests, Humans Approve
- 13:24 The $89 Pricing Bet
- 18:23 CMMC & Compliance Frameworks
- 23:24 Capital Raise & Turnaround
- 31:32 Lightning Round
- 33:33 Where to Find Tim
The guest
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